About us

Data. Analytics. Results.

Since 2017, we have been developing advanced business software solutions that help companies optimize their business processes. Today, our expertise encompasses data analytics, artificial intelligence, and automation — and our solutions are in daily production use at leading companies in the region.

2017
Founded
100+
Delivered projects
5
Countries we operate in
15+
Experts
Our company

A reliable partner for digital transformation

KnowIT was founded in 2017 with a clear mission: to improve the business environment through innovative and customized digital solutions. What started as one person's vision has grown into a team of 15 highly educated experts with extensive experience in developing advanced business systems.

We specialize in business application development, process optimization, and IT consulting. Our approach is based on understanding client needs, strategic thinking, and delivering concrete, measurable results.

Through years of successful collaboration, we have built long-term partnerships with companies, providing them with reliable technical support and actively participating in their digital development.

KnowIT team
KnowIT workspace
KnowIT conference room
KnowIT lounge
Mission & vision

What drives us and where we're headed

Mission

Through innovative software solutions and a data-driven approach, we simplify and improve our partners' business processes — delivering measurable results through technology, analytics, and automation.

Vision

  • Through dedicated work and continuous care for clients, we strive to create long-term partnerships based on trust.
  • We provide clients with high-quality and technologically advanced solutions for future business challenges.
  • Through continuous learning and adaptation, we respond to client demands and market changes.
Certifications

Proven quality and security

We hold international ISO certificates that confirm our commitment to service quality and data protection at the highest level.

ISO 20000-1 certificate
ISO 20000-1

IT Service Management

The ISO 20000-1 certificate confirms our ability to provide high-quality IT services in accordance with international standards. It covers all aspects of IT service management — from design and implementation to support and continuous improvement — guaranteeing our clients consistency and reliability in business.

ISO/IEC 27001 certificate
ISO/IEC 27001

Information Security

The ISO/IEC 27001 certificate confirms our commitment to data security and information systems. The international standard for information security management ensures best practices in data protection, risk reduction, and regulatory compliance — guaranteeing clients protection at the highest level.

By implementing these standards, we continuously improve processes and ensure that our clients always have access to reliable and secure IT solutions.

Social responsibility

Responsibility to the community

We believe that socially responsible business goes beyond business results. We actively invest in education, inclusivity, and sustainability.

Education support

We invest in the future of the IT sector by sponsoring students with special needs, providing them with opportunities for professional development and career growth in the technology industry.

Diversity & inclusion

We foster a work environment that values diversity. We actively hire people from all minority groups and create conditions where all team members have equal opportunities for development and contribution to shared goals.

Sustainability through digitalization

By digitalizing business processes, we reduce unnecessary resource consumption. Optimization of logistics operations, order automation, and the transition to digital workflows contribute to reducing emissions and waste.

Food safety

Our Smart Sensors systems monitor temperature in refrigeration units and automatically detect anomalies, helping protect consumer health and ensuring compliance with HACCP standards in retail.

Energy efficiency

Through IoT sensors and the KAM platform, we help clients monitor and analyze energy consumption across all locations, enabling timely measures to reduce unnecessary usage and costs.

Knowledge transfer

Through consulting services and AI strategy, we educate our clients' teams for independent work with data and modern tools, spreading digital literacy and competencies beyond our organization.

Our values

What drives us

Our values define how we work and build relationships with clients.

Focus on results

We measure every project through the concrete results it delivers to our clients.

Partnership approach

We build long-term relationships based on trust, transparency, and shared growth.

Data-driven approach

Every recommendation we make is based on data and analytics, not assumptions.

Teamwork

We believe the best solutions come through collaboration and exchange of ideas.

Our team

The people behind KnowIT

A team of experts dedicated to delivering quality IT solutions. Together, we combine deep technical knowledge with understanding of business processes to deliver solutions that truly work.

Krešo Papec — CEO KnowIT

Krešo Papec

M.Sc. Math. — CEO & Founder

Founder and director of KnowIT with extensive experience in the IT industry. Strategically leads the company with a focus on innovative software solutions, business process digitalization, and the application of artificial intelligence in real business environments.

Business analysts

Process analysis & optimization

They bridge client business needs with technical solutions — from requirements analysis to process optimization.

Development team

Full-stack developers

Full-stack developers specialized in modern web and mobile technologies.

DevOps team

Cloud experts

Specialists in AWS, Azure, and Kubernetes infrastructure.

Careers

Join our team

We're looking for talented people who share our passion for technology and desire for continuous learning. We offer flexible work, professional development, and work on interesting projects.

View open positions

Visit us

Our office is located in the heart of Zagreb. You're welcome for a coffee and a chat!

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