Privacy Policy
This Privacy Policy is based on the General Data Protection Regulation (GDPR) and other laws governing the privacy of the individual. It specifies which personal data we collect, how and why we process, use and protect them as well as what your rights related to your data are.
Last updated: February 2026.
The privacy of individuals and the protection of personal data are fundamental human rights. It is our duty to protect the privacy of individuals whose personal data we process and store. We are responsible for your data, which are collected and processed only when necessary. KNOW INFORMACIJSKE TEHNOLOGIJE d.o.o. adheres to the following principles:
- We do not collect more personal data than is necessary
- We do not use personal data for purposes not listed
- We do not store personal data when no longer needed
- We never sell, borrow, distribute or publicly disclose personal data
- We do not send personal data to third parties without your knowledge
- We do not use any automated profiling
- We continuously ensure that personal data is securely stored
Data Controller
KNOW INFORMACIJSKE TEHNOLOGIJE d.o.o. collects and processes personal data thus performing the role of a data controller. The role of the data controller is to pinpoint the purpose and methods of processing personal data and ensure your privacy.
Data Collected
In accordance with the GDPR and other laws governing the protection of personal data, KNOW INFORMACIJSKE TEHNOLOGIJE d.o.o. collects only those personal data that are necessary to meet legal and contractual obligations.
Information we collect about you
- Information that can personally identify you, such as your name, address, email address, phone number, or place of employment
- Information related to you but does not individually identify you
- Information related to your internet connection, the equipment you use to access our website, and details about usage
How we collect the information
- Contact form — directly from you when you provide it by filling out the form on our "Contact" page. We use your name and email address to process your request and contact you.
- Job applications — if you apply for an open position through our website, we collect personal information provided in your application form (name, contact details, resume, cover letter, qualifications and work experience). This information is used exclusively for processing your application.
- Email — when you contact us via our official email addresses.
- Automatically — as you navigate through the website. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
Automatic Data Collection
As you navigate through our website, we may use technologies to automatically collect data to gather specific information about your equipment, actions, and search patterns, including:
- Details about your visits to our website, including traffic data, logs, and other communication data, as well as resources you access and use on the site
- Information about your computer and internet connection, including IP address, operating system, and browser type
The information we collect automatically is used exclusively for statistical purposes. It helps us improve our website and provide better and more personalized services, including enabling us to:
- Assess the size of our audience and usage patterns
- Store information about your preferences, allowing us to customize our website according to your individual interests
- Speed up your searches
- Recognize you when you return to our website
Security of Personal Data
When collecting personal information, KNOW INFORMACIJSKE TEHNOLOGIJE d.o.o. ensures that personal information is protected from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or third parties' access to personal information to be transferred, stored or otherwise processed.
This is done through appropriate technical and organizational measures to ensure the security, integrity and confidentiality of personal data. All data controllers and data processors are obliged to keep personal data by signing a confidentiality statement.
Access to Personal Data
KNOW INFORMACIJSKE TEHNOLOGIJE d.o.o. provides access to your personal data only to external collaborators who act as subcontracted data processors using explicit instructions thus ensuring a high level of your personal data protection. These business associates are obliged to protect confidentiality in accordance with the General Data Protection Regulation, this Policy and signed contracts.
Personal data will not be forwarded to third parties for direct marketing purposes unless explicit consent is given. In certain circumstances, when relevant regulations require, we are legally obliged to forward personal data. The legal obligation may arise from national or EU laws.
Technologies
Google Analytics
Our site uses Google Analytics provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google") for traffic measurement services. The data collected in this way cannot identify the site visitor, and all data is used exclusively for statistical purposes.
Google Workspace
We use Google Workspace to manage our business operations, including email communications, document storage, event management (calendar), collaboration (meet) and other services. Google Workspace is provided by Google LLC, which acts as a data processor on our behalf.
Privacy policy: https://policies.google.com/privacy
Personal Data Retention
Processing of personal data is performed until the purpose of personal data processing is achieved, upon which KNOW INFORMACIJSKE TEHNOLOGIJE d.o.o. no longer processes personal data. Personal data is stored as required by legal regulations on archiving.
Your Rights
To exercise your rights listed below, you may contact us in writing or via email using our contact information provided on our website:
Right of access
Request access to the personal data we process about you
Right to rectification
Request correction of inaccurate personal data
Right to erasure
Request deletion of your personal data
Right to restriction
Request restriction of data processing
Right to object
Object to the processing of your personal data
Right of access
Using a written consent (e.g. via e-mail), we provide the user with access to personal data processed about them, inform them about the processing purpose, types of processed data, recipients or categories of recipients to whom personal data have been or will be disclosed, estimated processing period or criteria used to determine that period.
Right to rectification
We will enable the correction of inaccurate personal data in each individual case when determined that the collected personal data are inaccurate or have been changed.
Right to erasure
We will delete the user's personal data when they are no longer necessary to achieve the processing purpose, when the user withdraws consent and there is no other legal basis, when the user objects to processing, when data have been illegally processed, or when data must be deleted to meet legal obligations.
Right to restriction
We will limit personal data processing in cases when the user disputes data accuracy, processing is illegal and the user opposes deletion seeking to restrict use instead, when we no longer need the data but the user requests it for legal requirements, or when the user objects to processing.
Right to object
The user has the right to object to the processing of their personal data if the data are not legally processed by the data controller. In this case, we will stop processing personal data.
Contact Information
For any questions regarding the processing of your personal data, contact us at one of the contacts available at knowit.hr/en/contact
Right to Complain with the Competent Authority
A complaint may be filed directly with the competent supervisory authority at any time, especially in an EU country where you reside, work or where the alleged breach happened if you believe that our processing of your personal data is illegal.
PERSONAL DATA PROTECTION AGENCY (AZOP)
Selska cesta 136, HR-10 000 Zagreb
Changes to Our Privacy Policy
It is our practice to post any changes to our privacy policy on this page. If we make significant changes to how we handle users' personal data, we will notify you through a notice on the homepage of our website. It is the user's responsibility to periodically visit our website and review this privacy policy to stay informed about any changes.
Cookie Declaration
This website uses cookies. We use cookies to personalize content and ads, provide social media features, and analyze traffic. We also share information about your use of our site with our social media, advertising, and analytics partners.
By law, we are permitted to store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we require your consent. You can change or withdraw your consent at any time through the Cookie Declaration on our website.
Necessary Cookies
Required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
Functional Cookies
Help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
Analytical Cookies
Used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
Performance Cookies
Used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Advertising Cookies
Used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.
Within the Cookie Consent banner on our website, you can find information about each cookie's name, duration, and purpose.
Have a question about data protection?
Contact us for all privacy and personal data related questions.